— A spring training of overseas after sales service

ZXAUTO held a five-day overseas after sales service training from May 19th, 2008 to May 24th, 2008, dealers from Southeast Asia, Middle & South America, and Africa took part in this training.
This training referred to the introduction of after sales policy, claim procedures, policy and procedures of parts order, Management Handbook for Overseas Service Providers, the explanation and technical solution about engine, electric equipment , gearbox , ABS , etc . During the training, our teaching team included not only our experienced lecturers, technical engineers from Overseas Service Department and experts from Electric Apparatus Research Institution of Research and Develop Department in ZXAUTO, but also senior engineers from Tangshan Aisin Gear Co., LTD.

Explaining on-the-spot

After this training, oversea dealers not only understand more about ZXAUTO product, development strategy and corporate culture, but also made deepen cognition about ZXAUTO team, especial for After Sales Service Department. We supplied solving projects about the problems met in their maintaining process to help dealers promote service level and work quality, increase mutual understanding and trust between overseas service stations and ZXAUTO, enhance our belief about ZXAUTO network of overseas marketing and service, advance the development between dealers in abroad and ZXAUTO by the way of explain, symposium, solution supplying for doubts, discuss, etc.

Issue of certificate

Since 2004, large numbers of ZhongXing automobiles have been exported. Along with the setting of new pattern in aboard, ZXAUTO pays more and more attention to after sales service of overseas market, and the systemic training plan about network of overseas marketing and service has begun already! “Want to do something successfully, sharp its tool firstly”, and nowadays the important edge tool for entering overseas market by domestic automobile enterprises consists whether we can form a sound overseas service network or not, whether we can get a high level and efficiency after form this network or not, whether we can keep a sustainable competitiveness or not, etc!